From: UMass University Health Services <email@example.com>
Date: November 1, 2011 3:23:52 PM EDT
Subject: Changes at University Health Services
To the UMass Amherst campus community,
As an evidence-based organization in the rapidly changing healthcare
field, University Health Services (UHS) constantly evaluates its
programs and services, industry trends and the economic environment, to
ensure the provision of high-quality care in a fiscally responsible
manner. These ongoing assessments have revealed the need for several
changes, which we are sharing with you today.
- Beginning Nov. 1, 2011, UHS will be closed on holidays when students
are not in residence; this includes Thanksgiving, Christmas Day, New
Year’s Day, Martin Luther King Day, Memorial Day and July 4th.
- During the upcoming intersession, Dec. 17, 2011 – Jan. 22, 2012, UHS
will be open seven days a week, 8 a.m. – 6 p.m. Beginning May 12, 2012,
summer and intersession hours will be Monday – Friday, 8 a.m. – 6 p.m.
Visit the Residential Life website,
www.housing.umass.edu/hao/earlyarr.html, for hall opening and closing
information; the Registrar’s Office posts the university’s academic
calendar at www.umass.edu/registrar.
- Effective Jan. 23, 2012, UHS will be open weekdays, 8 a.m. – 8 p.m.;
weekend hours will be noon – 4 p.m.
- Medical and mental health telephone triage services will remain
available 24 hours a day, 7 days a week, at (413) 577-5000. As always,
those with a life-threatening emergency should call 911 for ambulance
transport to a hospital.
- Effective with the close of the spring semester, UHS will increase
the volume of tests performed by its current external reference
laboratory; collection of lab samples and limited testing will continue
on-site. Concurrently, UHS will cease operating its independent
With increasing healthcare expenses and declining insurance
reimbursements, cost-effective services have never been more important.
These shifts are expected to reduce UHS’ expenses by approximately $1
For timely information about UHS services, programs and events, visit
our website, www.umass.edu/uhs. Should you have questions, you may also
call our administrative offices, (413) 577-5211.
Bernette A. Daly, Ed.D.
Executive Director, UHS